Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.


Tiffany H.

Office Manager / Dental Laboratory Specialist

I have been with Smiles Hollywood Style Orthodontics as a certified dental technologist since 2005 and the office manager since 2012. After graduating from Baylor University of Texas Health Science Center for dental lab sciences, I moved to Frisco and joined the Smiles Hollywood Style Orthodontics team. I enjoy being a member of a cohesive orthodontic practice. As a laboratory specialist, I love seeing the impact I can have on each patient’s smile. As an office manager, I strive to make each patient and family member feel welcome, and every experience with our office a pleasant one.

An Air Force brat, I moved all over, but San Antonio is where I consider home. My husband (and high school sweetheart!) Mark and I currently live in Frisco with our Cocker Spaniel, Wrigley. When we have time, we love to travel and spend time with our family and friends. 


 

Jennifer

Treatment Coordinator

I joined Smiles Hollywood Style Orthodontics in 2011, but before that, I was already a part of the Smiles family by being a patient mom for the last 13 years. As a treatment coordinator, I am able to help the doctors give a clear and concise explanation of orthodontic treatment, set up financing options, and schedule future appointments. As a patient’s mom, I can look at situations from a different perspective to help make each family feel confident and informed about their treatment.

I am a through-and-through Okie but have lived in McKinney for the last 16 years. My husband Jeff and I are always on the run with our three children: Connor, Josh, and Kennedy. When we’re not at Kennedy’s soccer games, visiting Connor at Texas Tech, or checking in on Josh at The University of Texas at Austin, you will find Jeff and I supporting our Alma Mater, OSU … Go, Pokes!!!


 

Narli

Treatment Coordinator

I started as a patient mom, and in 2013, I became part of the wonderful Smiles Hollywood Style Orthodontics family. I specialize in coordinating orthodontic insurance benefits and do my best to make the process as easy for our patients as possible. I learn something new every day! I handle many financial inquiries, as well as help the front desk with scheduling and answering phones. If you don’t see me in the office handling insurance or helping patients, you will find me driving the golf cart between our office and Dowell Middle School.

I was born and raised in California but moved to McKinney in 2006. I married my husband Phil 14 years ago and have three boys: Jordan, Noah, and Aaron. Jordan is a junior in high school who loves to play football and is in JROTC, Noah is in seventh grade and loves to read, and Aaron is in sixth grade and plays baseball. We are one busy family! I love anything Disney and enjoy reading, running Disney marathons, and spending time with my boys! 


Beth

Front Desk

I started as a patient mom and decided I wanted to be part of the Smiles Hollywood Style Orthodontics team. You might know me best as the southern gal at the front desk. I love being part of the Smiles Hollywood Style Orthodontics team and enjoy serving you, our patients!

My husband Joey and I were born and raised in Arkansas but made Texas our home some years ago. We have been married eighteen years and have a very active 13-year-old son, Baylor, who loves basketball and keeps us on our toes. I love candles, watching movies, anything that has to do with house decorating and as many of you know … TALKING!!!


Charlotte

Registered Dental Assistant

I started in orthodontics at the age of nineteen. I came to Smiles Hollywood Style Style Orthodontics in February 2007. I love working with my coworkers. It is my pleasure to assist Dr. Crise and Dr. Downs in the technical aspect of giving our patients beautiful smiles. It is wonderful to see the changes in our patients from the beginning to the end of treatment.

I was born in Alabama but have lived in Texas most of my life. I will be married to my best friend for twenty years in 2017. We have four children and nine grandchildren. My favorite thing to do is spend time with my family, but especially with my grandkids. 


 

Donna

Registered Dental Assistant

I joined the Smiles Hollywood Style Orthodontics team in 2006 as a chairside assistant. In the 27 years I have been a dental assistant, this has been the first office that I can say I have felt like family in the practice. I enjoy the entire process of helping Dr. Crise and Dr. Downs to create beautiful smiles! I have always believed that a beautiful smile reflects great self-confidence and helps us have a “can-do” attitude toward life. I love my doctors. They are talented, honest, filled with integrity, and work cohesively to produce wonderful outcomes.

And then there is Tiffany, our in-house lab technologist, who we are so grateful to have! Tiffany makes all of our dental appliances and retainers. I feel so fortunate about this because it brings us to an elevated level of service! We refer to our scientist as “Oz” because we feel she is magical to us and to our practice! Lastly, I am so grateful for the girls that I work with! They are such a great bunch of apples – they fell from the same tree! They are my sisters at heart and I feel we make a great team. I hope you will join us and see what great service we can provide for YOU!


 

Melanie 

Registered Dental Assistant

I have been with Smiles Hollywood Style Orthodontics since 2011 as an orthodontic assistant, but I have been in the field for 32 years as a dental assistant. I love all the people I work with, as well as all of our great patients. I love to see the smiles when patients’ braces come off! Dr. Crise and Dr. Downs are awesome people and doctors. They make beautiful smiles for everyone who walks through our doors.

I am a native of Dallas and have lived in this area all my life. I have been married to my husband Kevin for 31 years. We have four grown children; two are married and one is in the Navy. I am one proud Navy mom! We also have four beautiful grandchildren and another on the way, and I love spoiling them rotten. 


 
 

Lauren

Front Desk/Registered Dental Assistant

I have been part of the Smiles Hollywood Style Orthodontics team since August 2008. Most of the time you will find me at the front desk, with a smile greeting our patients and helping them schedule the perfect appointment! I also assist in the records department, where I take new patient records for the doctors to study. One of the greatest things about my job is working with patients of all ages, from second graders, to teens, to adults! I always try to make sure everyone has a great visit! I am so blessed to work at such a wonderful office with a great group of ladies. The doctors are so honest and care about each and every patient!

As a native Texan and small-town girl, I have lived my entire life in the rural country. I live in Bonham with my husband Ryan and our two beautiful daughters, Raegan and Avery. We are a very active family and enjoy four-wheeling, riding horses, taking care of our cattle, and sports of any kind!


 

Hannah

Records Assistant

I must say Smiles Hollywood Style Orthodontics is the best place to be. It is always bustling and full of exciting, fabulous people! Both doctors are lots of fun and super great at what they do. You can trust them with your smile.

Now, I was born and raised in Texas! So I guess you can call me a Texas girl, yee-haw! On my day off, I love to hike, go out with friends, and work out. If I didn’t have to work, I would be a world traveler! Mister Batman is my cute little black cat. He’s pretty cool! Yes, I might be a cat lady … so now you know a little more about me. I look forward to meeting you!


 

Allie

Records Assistant

I love working here at Smiles Hollywood Style Orthodontics, where I learn something new every day. I’m glad to be a part of such a wonderful team. I work with such a great group of ladies and doctors who have been such wonderful teachers and leaders. My favorite part about this job is seeing all of the patients excited by the progress they’ve made.

I have lived in Frisco my entire life. I recently graduated from Collin College where I earned my associate’s degree in science. I enjoy yoga, kayaking, and reading. One day soon, I hope to take a road trip along the Pacific Coast Highway. 


 

Tiffany K.

Bookkeeper

I became part of the Smiles Hollywood Style Orthodontic family in 2007. I am the financial and accounting person in the office and have always enjoyed working with numbers. I love the staff and I can see how much everyone cares about the patients.

I have always lived in Texas and have been in this area for the past 14 years. My parents, sister, brother, sister-in-law, and I are all Texas Tech graduates! I love working out at the gym, spending time with family and friends, and baking holiday treats. 

Invisalign In-Ovation Damon American Association of Orthodontics