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Meet Our Exceptional Team

We are fortunate to have an orthodontics team of highly trained, fun, and caring staff members. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.

Click here to schedule your FREE Smiles Hollywood Orthodontics evaluation, or call (972) 529-9700 to speak with someone on our dynamic team!

Tiffany H.

Office Manager / Certified Laboratory Technologist

I have been with Smiles Hollywood Orthodontics as a certified dental technologist since 2005, and the office manager since 2012. After graduating from Baylor University and the University of Texas Health Science Center for dental lab sciences, I moved to Frisco and joined the Smiles Hollywood Orthodontics team. I enjoy being a member of a cohesive orthodontic practice. As a laboratory specialist, I love seeing the impact I can have on each patient’s smile. As an office manager, I strive to make each patient and family member feel welcome, and every experience with our office a pleasant one.

As an Air Force brat, I moved all over, but San Antonio is where I consider home.  My husband Mark (and high school sweetheart!) and I currently live in Frisco with our Cocker Spaniel, Wrigley, and are expecting our first child!  We love to travel and spend time with our family and friends.


Treatment Coordinator

I joined Smiles Hollywood Orthodontics in 2011, but before that, I was already a part of the Smiles family by being a patient mom for the last 13 years. As a treatment coordinator, I am able to help the doctors give a clear and concise explanation of orthodontic treatment, set up financing options, and schedule future appointments. As a patient’s mom, I can look at situations from a different perspective to help make each family feel confident and informed about their treatment.

I am a through-and-through Okie but have lived in McKinney for more than a decade and a half. My husband Jeff and I are always on the run with our three children: Connor, Josh, and Kennedy. When we’re not at Kennedy’s soccer games, visiting Connor at Texas Tech, or checking in on Josh at The University of Texas at Austin, you will find Jeff and me supporting our Alma Mater, OSU … Go, Pokes!!!



Treatment Coordinator

I started as a patient mom, and in 2013, I became part of the wonderful Smiles Hollywood Orthodontics family. I specialize in coordinating orthodontic insurance benefits and do my best to make the process as easy for our patients as possible. I learn something new every day! I handle many financial inquiries, as well as help the front desk with scheduling and answering phones. 

I was born and raised in California but moved to McKinney in 2006. I married my husband Phil more than a dozen years ago and have three boys: Jordan, Noah, and Aaron. Jordan loves to play football and is in JROTC, Noah loves to read, and Aaron plays baseball. We are one busy family! I love anything Disney and enjoy reading, running Disney marathons, and spending time with my boys! 


Registered Dental Assistant

I started in orthodontics at the age of nineteen. I came to Smiles Hollywood Orthodontics in February 2007. I love working with my coworkers. It is my pleasure to assist Dr. Crise and Dr. Downs in the technical aspect of giving our patients beautiful smiles. It is wonderful to see the changes in our patients from the beginning to the end of treatment.

I was born in Alabama but have lived in Texas most of my life. I have been married to my best friend for more than two decades. We have four children and nine grandchildren. My favorite thing to do is spend time with my family, but especially with my grandkids. 



Registered Dental Assistant

I joined the Smiles Hollywood Orthodontics team in 2006 as a chairside assistant. In the quarter century I have been a dental assistant, this has been the first office that I can say I have felt like family in the practice. I enjoy the entire process of helping Dr. Crise and Dr. Downs to create beautiful smiles! I have always believed that a beautiful smile reflects great self-confidence and helps us have a “can do” attitude toward life. I love my doctors. They are talented, honest, filled with integrity, and work cohesively to produce wonderful outcomes.

And then there is Tiffany, our in-house lab technologist, who we are so grateful to have! Tiffany makes all of our dental appliances and retainers. I feel so fortunate about this because it brings us to an elevated level of service! We refer to our scientist as “Oz” because we feel she is magical to us and to our practice!

Lastly, I am so grateful for the girls that I work with! They are such a great bunch of apples — they fell from the same tree! They are my sisters at heart and I feel we make a great team. I hope you will join us and see what great service we can provide for YOU!




Scheduling Coordinator / Registered Dental Assistant

I have been part of the Smiles Hollywood Orthodontics team since August 2008. Most of the time you will find me at the front desk, with a smile to greet our patients and help them schedule the perfect appointment! I also assist in the records department, where I take new patient records for the doctors to study. One of the greatest things about my job is working with patients of all ages, from second graders to teens, to adults! I always try to make sure everyone has a great visit! I am so blessed to work at such a wonderful office with a great group of ladies. The doctors are so honest and care about each and every patient!

As a native Texan and small-town girl, I have lived my entire life in the country. I live in Bonham with my husband Ryan and our two beautiful daughters, Raegan and Avery. We are a very active family and enjoy four-wheeling, riding horses, taking care of our cattle, and sports of any kind!



Scheduling Coordinator / Records Assistant

I love working here at Smiles Hollywood Orthodontics, where I learn something new every day. I’m glad to be a part of such a wonderful team. I work with such a great group of ladies and doctors who have been such wonderful teachers and leaders. My favorite part about this job is seeing all of the patients excited by the progress they’ve made.

I have lived in Frisco my entire life. I recently graduated from Collin College where I earned by Associates Degree in Science and am attending Texas Women's University for Finance. I enjoy yoga, kayaking, and reading. One day soon I hope to take a road trip along the Pacific Coast Highway


Tiffany M.


I became part of the Smiles Hollywood Orthodontic family in 2007. I am the financial and accounting person in the office, and have always enjoyed working with numbers. I love the staff and I can see how much everyone cares about the patients.

I have always lived in Texas and have been in this area for more than a dozen years. My parents, sister, brother, sister-in-law, and I are all Texas Tech graduates! I love working out at the gym, spending time with family, especially my son, and baking holiday treats. 


Records Assistant

I am one of the newest members here at Smiles Hollywood. I did my externship here a few years back, and that is how I got to know this wonderful place. I am now working in the records area with our lab tech, Tiffany. I love being a part of my Hollywood family and getting to know the patients and see all the progress they have made.

I have lived in Texas my whole life and am the mother of two wonderful boys, Ernesto and Christopher, who keep me very busy every day. We love watching movies every Friday night. I love anything pink and glittery. Spending time with my mom is my favorite thing to do.


Marketing Director

I am a new staff member but I am definitely not new to Smiles Hollywood Orthodontics. My oldest daughter Paige was a patient when she was younger so we were in and out of the office a lot! I loved the energy of this practice back then, so when I recently had the opportunity to work with Smiles Hollywood in the area of Marketing, I was very happy to join the team!

I am a southern girl for sure, and love living in Texas. I’m married to Nick and together we have a son and daughter-in-law and precious granddaughter, two daughters, and a son-in-law. I love being outdoors and can usually be found outside camping, going to the lake, or working around our ranch.

Click here to schedule your FREE Smiles Hollywood Orthodontics evaluation, or call (972) 529-9700 to speak with someone on our dynamic team!

Award-winning orthodontists for braces and Invisalign® in the McKinney, Allen, Fairview, Plano, Frisco, Celina, Prosper, Melissa, Anna, & Princeton, Texas Areas

Smiles Hollywood
Has Been Featured On…

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Smiles Hollywood
Has Been Awarded For…

living magazine best of readers choice living magazine top doctors consumers research council of america excellence top fifty women in business star local media readers choice

Smiles Hollywood is a Proud Member of…

texas dental association american dental association american association of orthodontists gaylord orthodontic alumni

And Provider of…

InvisalignIn-OvationDamon System
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